FAQs
Menu and Food:
Q: Do you offer vegetarian or vegan options?
A: Yes, we offer delicious vegetarian options!
Q: Is your chicken halal?
A: Yes, all our chicken is halal.
Q: Do you accommodate food allergies and dietary restrictions?
A: Absolutely! We’ve got gluten-free, dairy-free, and nut-free options to keep everyone happy and safe.
Q: What is the signature dish at Chickita?
A: Our signature? It’s all about our 6 amazing sauces, flavourful marinated chicken, and our special rice that’s simply unforgettable.
Q: Are your ingredients locally sourced?
A: We source our chickens and produce locally, except for our signature sauces, which are crafted with artisanal Asian ingredients
Q: Do you offer gluten-free options?
A: Yes, we do!
Q: Are there any seasonal specials or limited-time dishes on the menu?
A: Definitely! We'll have regular promotions featuring exciting dishes inspired by various Asian cuisines including South Korea, Thailand and much more.
Q: Can I customise my order?
A: Yes, you can!
Reservations and Orders:
Q: Do I need to make a reservation?
A: We recommend reservations for groups of 4 or more, especially for special occasions like functions, events, and birthdays.
Q: Can I order takeaway or delivery?
A: Yes, takeaway and delivery are both available.
Q: How do I modify or cancel my reservation?
A: You can easily modify or cancel your reservation through our website’s booking system.
Q: What delivery services do you partner with?
A: We’re working on partnering with UberEats, DoorDash, and Menulog. Stay tuned!
Q: Do you offer curbside pickup?
A: We offer takeaway service for pick-up, with plenty of parking close to the restaurant. We encourage using our promotions for in-hand pick-ups!
Events and Promotions:
Q: Does Chickita host private events or parties?
A: Yes, we do!
Q: Are there any ongoing promotions or special offers?
A: Yes, we always have exciting promotions and offers.
Q: How can I stay updated on Chickita’s news and events?
A: Sign up for our newsletter and follow us on social media. Stay engaged—we love rewarding our active followers!
Q: Do you offer catering services for events?
A: Yes, we offer catering.
Q: Can I book the entire restaurant for a private event?
A: Yes, the entire restaurant can be yours for the night.
Q: Are there special menus for events or large parties?
A: Yes, we have custom menus for special events and large gatherings.
Q: Do you offer gift cards or vouchers?
A: Yes, we do!
Contact and Feedback:
Q: How can I provide feedback about my experience?
A: We’d love to hear from you! Reach out via email, our website contact form, or simply give us a call—or pop in and tell us in person.
Q: Who can I contact for more information about hosting an event at Chickita?
A: Use our website contact form, and we’ll get back to you with all the details.
Q: What is the best way to reach customer service?
A: You can reach us by phone, email, or through our contact form.
Q: Do you have a newsletter I can subscribe to for updates and promotions?
A: Yes, subscribe to our newsletter for the latest updates and offers.
Q: Is there a way to join a loyalty program or rewards club?
A: We’re confirming this with our team—stay tuned for more details!